SALES INTELLIGENCE

Insight into your conversations

Super Smart. Super Easy.

Identify keywords, trends and overall customer sentiment in real time.

Conversation Intelligence

Automatically score and tag calls in real time. No more manual live listening to work out call quality and process.

We make your life easy by giving you simple tools to score and evaluate calls based on specific keywords or phrases spoken.

Using our advanced AI algorithm, you now have the ability to pull out emotion and sentiment based on pitch, tone and words spoken.

How it works

Step 1

Create custom rules

Step 2

WildJar analyses calls in Real Time using predictive Voice AI and measures customer intent.

Step 3

Analyse emotion and sentiment, whilst automatically tagging calls with your desired outcome to build predictive behavioural scores

Step 4

WildJar sends this data into your 3rd party platforms to optimise, report and build lookalike audiences to drive more revenue

Sales Intelligence Features

Intelligent Journey triggers

Set up custom workflows to trigger based on specific customer segmentation

CALL RECORDING

Record your phone leads to improve sales effectiveness and help with staff training and development

real time call reporting

Detailed reports at your fingertips. Log in from anywhere in the world and view your calls in Real Time.

conversion reporting

Create custom tags to report on call conversions. Integrate into reporting tools to prove ROI on marketing and ad spend.

call whisper

Receive a 'whisper' when answering a call notifying you of where the caller is calling from. A quick heads up can make the difference!

missed lead alerts

Instantly receive alerts via email or SMS when a call is missed, does not convert or is not handled correctly to keep the lead alive

lead scorer

Gain instant lead quality by automatically qualifying and scoring leads in real time on your phone

closed loop revenue  reporting

Link call data with your sales revenue data to gain a more accurate cost per lead

WILDJAR SMART TAG

Automatically transcribe calls and tag them based on specific words and phrases spoken in real time.

wildjar INSIGHT

Score your calls on your customers conversations, understand emotion and sentiment

customer segmentation

Segment your customers based on their specific journeys and apply rules to retarget to them in the future

advanced call routing

Make your customers journey simple, by routing to the correct location. Postcode Routing, IVR's or Menu options, Location based.

Trusted by Enterprises and build for accuracy

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We bridge the gap between your customers digital journey, and their offline conversion. No more uncertainty.