Call Flow

Turning complex routing headaches into simple, enjoyable experiences.

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4.9/ 5
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Complex Routing

Our advanced call flow allows you to create complex routing configurations with a few clicks. No more time wasting or lengthy support tickets.

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Drag and drop interface

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Location based routing

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Time based routing

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Hosted IVR

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Post code routing

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Slack
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Google Suite
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Microsoft Ads
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Zapier
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Webhooks

Integrate with your favourite tools

Seamlessly integrate WildJar call data into your preferred platforms 
to complete customer journey and measure ROI.

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Smart Routing.
Zero Headaches.

Take control of your call routing with WildJar's drag-and-drop call flow builder

WildJar's call flow allows you to easily drag and drop actions to simplify your routing. No more wasted time or money with lengthy support tickets to update your call routing. We have made it easy, so you can get on with managing your business.

Need to update your call routing for holidays? Easy. Just drag and drop a time based route into your existing call flow to update it.

Want to create an IVR or Menu to allow customers to press 1 for sales or 2 for support? Easy. Drag and drop our hosted IVR icon and create your transfers.

Allow your customers to call you whatever timezone they are in and automatically route the call to the correct person.

Frequently asked questions

Your questions answered about WildJar.

How does call flow routing work?
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Call flow routing allows you to automatically direct incoming calls to the right person, team, or location based on rules you set. Using WildJar’s visual builder, you can create routing logic based on time of day, caller location, IVR selections, or availability, ensuring customers always reach the right destination.

Can I update call routing without technical support?
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Yes. WildJar’s drag and drop interface allows you to update routing rules in minutes without needing technical assistance. You can quickly adjust call flows for holidays, new staff members, office closures, or temporary campaigns.

Can call flows support IVR menus?
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Absolutely. You can easily add hosted IVR menus that allow callers to select options such as “Press 1 for Sales” or “Press 2 for Support.” These menus can then route calls to specific teams, departments, or external numbers.

Can I route calls based on time zones or business hours?
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Yes. WildJar allows you to create time based routing so calls can be automatically directed depending on the time of day, day of the week, or the caller’s time zone. This helps ensure calls are always handled during the right operating hours.

Can call flows route calls to multiple locations?
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Yes. Call flows can be configured to route calls to different offices, teams, or individuals based on location, availability, or priority rules. This makes it easy for businesses with multiple locations or remote teams to manage inbound calls efficiently.

Start your wild journey

Want to see how WildJar can improve your marketing and
customer experience through automotive call tracking?

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