Early Access · Currently in beta

AI SMS Agents that Book Jobs While You Sleep

WildJar's SMS AI Agent automatically converses with your customers over SMS — qualifying enquiries, answering questions, and booking jobs or appointments 24/7, without a single staff member involved.

Responds instantly to every inbound SMS enquiry

Books jobs, appointments and follow-ups automatically

Hands off to your team only when human input is needed

See AI Agents in Action

Book a Demo

Why SMS is the highest-converting customer channel

98%

SMS open rate — compared to 20% for email

90 sec

average time for a customer to read an SMS after receiving it

higher conversion rate for SMS vs email for appointment bookings

45%

of customers prefer to interact with businesses via SMS over phone

**From enquiry to booked job — fully automated**

The SMS AI Agent works around the clock. The moment a customer texts in, the conversation starts — no delays, no dropped balls, no staff required.

Customer sends an SMS

A customer texts your business number — from a missed call callback, an ad, your website, or a follow-up prompt triggered by WildJar.

AI responds instantly

The AI Agent replies within seconds — greeting the customer, understanding their need, and asking the right qualifying questions naturally, like a real team member would.

Job or appointment booked

The AI collects all the details needed — service type, location, preferred time, contact info — and confirms the booking directly in the conversation, no form required.

Team notified — or AI handles it all

Your team receives a full booking summary via email and SMS. For complex queries, the AI flags the conversation for human follow-up — handing off seamlessly with full context.

The AI Agent handles booking all on its own

AUTOMOTIVE

Handling a service booking

Handles make, model, service type and preferred time — confirming the appointment without a single staff member involved.

REAL ESTATE

Real estate appraisal request

Qualifies vendor intent, captures the property address and timeline, then books an appraisal call with a real agent — all via SMS.

HEALTHCARE

Booking in a new healthcare patient

Answers availability and billing questions, then moves the patient directly into the booking flow — reducing front desk load significantly.

A suite of AI agents, all working together

The SMS AI Agent is one of four AI Agents available within WildJar — all working together to ensure every customer touchpoint, across every channel, is captured, qualified, and acted on.

Your full lead generation team

The SMS AI Agent is part of WildJar's full AI Agent suite — capturing, qualifying and converting customers across every channel, not just SMS.

Calls qualified by the AI Lead Agent

Missed calls answered by the AI Voice Agent

Conversations continued over SMS by the SMS AI Agent

Sales calls scored by the AI Coaching Agent

Everything built in to close the loop

The SMS AI Agent isn't a chatbot. It's a fully intelligent agent that understands context, adapts its conversation, and knows when to bring in a human.

Natural two-way conversation

The AI doesn't just send templated messages — it reads each reply, understands context, and responds intelligently. Customers feel like they're texting a real person from your business.

Automated job and appointment booking

Collects service details, location, preferred timing and contact info — then confirms the booking inside the SMS thread. No forms, no links to click, no friction for the customer.

Smart human handoff

When a conversation is too complex, sensitive or outside the AI's scope, it automatically flags the thread and notifies your team — handing off with full conversation history so nothing is repeated.

24/7 availability, zero staffing cost

The SMS AI Agent never sleeps. Late-night enquiries, weekend requests, public holiday traffic — every message gets an instant, intelligent reply without any after-hours cost to your business.

Instant email + SMS booking alerts

Every confirmed booking is pushed to your team instantly via email and SMS — including full conversation context, customer details, service required, and confirmed time slot. Ready to act on immediately.

Branded, customisable responses

Configure the AI's tone, greeting, business name, services, and key questions to match your brand. Every customer interaction feels consistent — whether it's 9am on a Tuesday or 11pm on a Sunday.

Frequently asked questions

Your questions about the SMS AI Agent, answered.

How quickly does the AI respond to an SMS?

Within seconds. The moment a customer sends a message, the AI Agent replies — no wait time, no queueing. It feels like an instant human response, 24 hours a day.

What kind of bookings can the AI handle?

Anything that needs a service type, location, time and contact info — service jobs, appointments, consults, callbacks. The AI collects every detail it needs inside the SMS thread and confirms the booking without sending the customer to a form or external link.

Will my customers know they're texting an AI?

The conversation reads like a real team member: natural, contextual, on-brand. Customers don't notice the difference. If you'd prefer to disclose upfront, the opening message is fully editable.

What happens if the AI can't answer something?

It hands off cleanly. The thread is flagged, your team is notified by email and SMS, and the full conversation history travels with it — so the customer never has to repeat themselves.

Can call flows route calls to multiple locations?

Yes. Call flows can be configured to route calls to different offices, teams, or individuals based on location, availability, or priority rules. This makes it easy for businesses with multiple locations or remote teams to manage inbound calls efficiently.