1800 numbers are used to take inbound calls from your customers in Australia or internationally.
Each and every call made to your 1800 number will be diverted to a predetermined phone line. Depending on how you wish to set up your 1800 number, calls may be redirected to landlines or mobile devices within Australia or internationally.
WildJar turns your static 1800 numbers into supercharged 1800 numbers with powerful analytics. With WildJar, you will be able to capture valuable data about your callers and communicate with them in ways that will revolutionise your customer relationship.
With our 1800 numbers, you receive all of our powerful call features including:
• Real time number ordering
• Missed Lead Email Alerts
• Call Whispers
• Call Recording
• Call Attribution
• IVR and Menu routing
• Postcode routing
• Location based and exchange based routing
• SMS notifications
• Access to our real time reporting dashboard
• and more
WildJar 1800 numbers can also integrate
into a number of 3rd party platforms including Google Analytics, Google Ads, Hubspot, Salesforce, Zapier and many more. With WildJar 1800 call tracking
, you will be able to further understand your customers, their journey and their needs, allowing you to improve their overall experience with your brand.
The ways in which you can configure your WildJar 1800 number in Australia is practically endless. You can customise your redirections based on your individual business needs. For example, you may configure your 1800 number to divert to a specific answerpoint during the day, and then to a different answerpoint at night. WildJar also enables you to direct calls to certain answerpoint based on the geographical location of the caller, how busy the line is and more.
WildJar also gives you the flexibility to integrate your 1800 number into a number of different analytics platforms. No matter how you would like to use your 1800 number, or which data you would like to track, WildJar has the ability to customise the configuration to suit your business needs.
The best part is, you are not required to have any additional equipment or technology to support your 1800 number. WildJar can configure your 1800 number to work with your existing telecommunication infrastructure